Trash Cart Program FAQ
Answers to frequently asked questions regarding the Trash Cart Program being deployed in the Marlborough neighborhood.
What can I put in the cart?
Use your cart for your regular bagged household trash, small home appliances (ex irons, toasters, 13 inch TVs.) and some small bulky items. The 65 gallon cart can hold up to 225 lbs. No yard waste, rocks, bricks, gravel, construction materials or liquids will be accepted. No household hazardous waste items such as motor oil or paint will be accepted. You should call 816-513-8400, the City’s household hazardous waste facility for appointment
Does trash need to be placed in a bag before it is put in the cart?
Yes. Using bags in the carts helps keep odors in and animals out. Placing loose trash in the cart creates unsanitary and unhealthy conditions. Also, as your sanitation worker empties your cart, loose trash will blow out and litter your neighborhood.
Can I use my cart for yard waste?
No. You may contact a private yard waste hauler or use any of the City’s convenient leaf and brush drop-off locations. The City does provide a spring and fall curbside yard waste collection. When utilizing the City curbside collection, place your yard waste in brown paper bags or bundle limbs no greater than four (4) feet with twine and place out to the curb at least four (4) feet a part from trash or bulky items.
Can I get a different size cart?
65 gallon cart will be issued to all citizens.
What if I need more than one cart?
One 65 gallon cart is standard issue. One cart per household is allowed. Trash tags will be required for additional trash bag placed outside of the cart.
What do I do with extra trash if my cart is full?
The City will collect all extra trash placed in trash bags beside the cart. Each additional trash bag requires a trash tag and may not exceed 40 lbs.
Do I have to use the cart or can I just put my bags at the curb?
You must use your City issued cart. Use of the carts is a part of Kansas City’s clean city initiative. A major benefit of carts is to prevent animals from getting into your trash bags and scattering trash throughout your neighborhood.
I already own a similar cart, can I use it instead?
No. City issued carts are designed to withstand the pressure placed on them by the automated equipment by used to collect the cart. Also, City are warrantied against most damages.
What size is the cart?
The standard issue cart is 65 gallons measuring approximately 27” wide, 29” deep and 41” tall. The footprint on the ground is just slightly larger than a standard trash can. The cart requires only slightly more space than a standard garbage can and has a smaller footprint than several plastic garbage bags.
How many trash bags do the carts hold?
The 65 gallon cart holds approximately 3-4 bags. Actual cart capacity depends on how full the bags are and what size of bags used.
What do I do if my cart is lost or damaged?
Please contact 311. Damage from normal use will be repaired or replaced by the City. Residents are responsible for damage from abuse such as hot coals, bricks, rocks, etc. In the event of theft, a police report will be filed. Any person found with a reported stolen cart may have criminal charges filed against them.
What do I do with my cart if I move?
The cart is to remain at your old address. Carts are assigned to each address, not the resident.
I just moved in and I don’t have a cart. How do I get one? Will you pick up my trash until I get one?
The previous resident should have left their cart when they moved. If they did not, please notify 311 when you establish your solid waste account. A cart will be delivered on your next regular trash day.
Can I leave my cart at the curb or does it need to be put away on non trash days?
A cart, as with trash bags, may be placed out for collection no earlier than 3 p.m. the day before your scheduled collection day. It should be returned to the house as soon as possible after collection, but no later than 7 p.m. the day of collection.
Will residents receive trash bags from the city of Kansas City?
No. In lieu of trash bags, the City will provide every eligible address with a trash cart.
What kind of accommodations can be made for elderly and disabled residents?
Some elderly or disabled residents may find a smaller cart easier to handle. A smaller cart can be requested by contacting the Action Center at (816) 513-1313. If additional accommodations are needed, the City will work with you to develop a solution to meet your needs. The carts are designed with large wheels and are easy to move.
How are you going to keep items that are not picked up now (oil, gravel, etc.) out of the trash?
We will continue to observe the household trash as it is dumped into the trucks. The new automated trucks will have cameras to observe the hopper where the trash is dumped. Any violations found will be left and reported to Neighborhood Preservation for enforcement action.
Will a deposit be required for these carts?
There is no deposit for the carts. Carts will be the property of the City and will be assigned to an address.
Where can I store my trash cart?
Carts can be stored conveniently in your garage, side or back yard.
When will I get my cart?
Carts will be delivered beginning Friday, March 11, 2016 and conclude by Wednesday, March 16, 2016. Approximately, 500 carts a day will be delivered.
Can I use my cart in the bulky program?
No. Placing the cart out with your bulky will be a violation and subject to enforcement action. In the event that your bulky day and trash day are the same, you are required to place your bulky items and cart at least four (4) feet apart at the curb. However, if you have space available, you can place small bulky items that will fit in the cart with the lid closed. You may be required to dismantle or bundle some small bulky items to fit in the cart.
Where and how do I place my cart at the curb?
You should place your cart at the curb line with the handle of the cart towards your house. There are arrows and instructions on the cart to help you with this. You should not place your cart behind cars or other objects, under low hanging trees or wires. The cart should be placed within four (4) feet of the curb.