The employees of the City of Kansas City, Missouri provide a level of service to residents and businesses that is second to none. The Rich Noll Pacesetter Award program is a way for the City of Kansas City, Missouri and especially the City Council, to acknowledge its hard working and dedicated employees who continue to serve the City in spite of the burdens created by the recent economic crisis.
Each month the City recognizes individuals who have gone above and beyond in their service to the City, exhibiting strong communication skills, a dedication to customer service, teamwork skills, leadership skills, and concern for coworkers. The award takes its name from Rich Noll, the former assistant city manager who unexpectedly passed away in August 2010, whose career was defined by these attributes.
City residents and employees are encouraged to nominate employees they’ve witnessed serving the City to the best of their abilities. The award selection committee reviews nominations on a monthly basis and select employees to receive the award and be recognized at a City Council legislative meeting of the Month.
Recipients of the Rich Noll Pacesetter Award will:
- Be recognized at a City Council Legislative Session each month
- Receive a courtesy proclamation containing their recognition as a Rich Noll Pacesetter
- Have a choice of a selection of prizes, such as baseball, Sprint Center, or symphony tickets or membership to the Kansas City Zoo
- Be recognized on Channel 2 and The Fountain Pen, the City’s internal newsletter.
Nominees not selected will receive Honorable Mention certificates that convey the recognition they have received from their co-workers and constituents.
The Pacesetter Award Review Board
The Pacesetter Award Review Board is made up of seven members who contribute a variety of perspectives.
The review board includes:
- Councilman Scott Wagner, First District at Large: Founder of the Rich Noll Pacesetter Award Program.
- Patty Noll: Wife of Mr. Rich Noll and a project manager in the City Planning and Development Department.
- Mayor’s Office Representative (rotating)
- Office of the City Manager, Earnest Rouse: assistant city manager and director of the General Services Department.
- City Councilperson (rotating)
- Kansas City Neighborhood Advisory Council (KCNAC) member (rotating)
- Business Community Representative (rotating)
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