The Development Concierge:
Your guide throughout the development process
The Development Concierge serves as a guide to the City’s development review, approval and permitting processes. The Concierge can assist you in laying out a road map for your project through the approval processes, from initial concept through completion, in the most effective and efficient way possible. The Concierge can provide guidance on specific processes, as well as, help customers resolve issues that arise along the way by connecting them with the appropriate people to address their concerns.
Whether you are a seasoned real estate developer, a contractor, or a homeowner, we encourage anyone who is new to building and construction in the City or curious about the development process to contact the Development Concierge, Mike Mallon, at (816) 513-1533 or Mike.Mallon@kcmo.org.
Development Assistance Team
Development Assistance Team (DAT) meetings are offered as an informal step in the land use application process to applicants and/or their representatives, potential developers and property owners. The meeting provides the opportunity to meet with City staff to discuss a development proposal before making a formal application submission to the City. The purpose of the meeting is to inform City staff about the proposal and for staff to explain the review process, offer the City’s perspective, and provide other necessary information to help potential developers make better informed decisions regarding development proposals.
ALL NEW: Check out the Development Process Flow Chart – This new tool will help developers, businesses and citizens understand the basic steps in the development review approval and permitting processes. The Development Review Flowchart is intended to serve as an illustrative guide that outlines the review processes as a development project progresses from beginning to end.
The Customer Guidance Tool provides a collection of helpful resources available to businesses and developers at various stages in the development process.
The Project Lead:
Your primary point of contact for your development or building application
In cooperation with the Development Concierge, the City Planning and Development Department is also formally establishing the roles of Project Leads in the review process to enhance communication with the public. The Project Lead is the “go-to-person” and your primary point of contact for applications that have been submitted and are currently in the development approval or permitting process, as identified below:
- For development applications, the Development Management Division will assign a planner who will serve as the Project Lead.
- For building permit applications, the Plans Review Division will assign a plan reviewer who will serve as the Project Lead.
- For applications with infrastructure plans related to development projects, the Land Development Division will assign an engineer who will serve as the Project Lead.
Many projects may have multiple Project Leads assigned to separate applications. Applicants are advised to contact the individual Project Lead who is responsible for the review of the specific application they wish to discuss. Learn how to look up your Project Lead (instructions on finding your Project Lead.) The Development Concierge is not a Project Lead; but rather, is intended to help guide customers throughout the process and assist in the transition between applications from one Project Lead to the next, with the ultimate goal of getting projects approved, permitted and constructed. However, if, at any point in the process, you do not know who to contact or have an issue that involves multiple applications, the Development Concierge is able to assist you.