Customers can expect changes to the City Planning and Development Department’s (CPD) Permit Center, due to a floor remodel that will improve their customer service experience while at City Hall. During the fifth floor remodel, customers will have to visit different floors to get their permits.
On August 17th, CPD Building Permit and Land Development Permit staff will move to the 14th floor. CPD Inspectors will head to 4900 Swope Parkway during the remodel. Since Water Services and Public Works department permit staff also work on the fifth floor, they will relocate to the first floor in the City Finance Department on August 14th; however, they will not issue permits that day. They will reopen on August 15th.
There will be signs posted to help customers when they arrive at City Hall. Customers may experience longer than usual wait times for CPD permits during the first days of the move.
You can avoid a trip to City Hall with our online options:
Online Building Permit Plan Review Application IB110
Online Building Permit Application IB109 – use this form to email or fax and pay for permit requests
Online Express plan review application IB115
Online Zoning Clearance Application
Online Contractor Licensing Information
Online Solar Panel Permits
Online Electronic Plan Submittal
Register here for KivaCitizen, an online permitting system for construction permits that do not require plans review submittals.